To be a truly effective communicator, follow this simple piece of advice: Be nice. That’s it. Be nice when you speak with others. Be nice in your emails. Be nice in your texts and voice messages. You don’t need to be sappy or phony. Just nice.
Quick case in point: I just had a lovely conversation with Michael Port. If you don’t know who Michael is, he is a former actor turned marketing guru. He writes best-selling books, gives dynamic keynote speeches, and helps small business owners get more clients through effective approaches to sales and marketing.
I met Michael a couple of months back at a networking event and we have remained in touch since then. When he and I got off the phone this morning, I felt very good about our conversation - even though I was challenged to think about things in a different way. The fact is, you can be incredibly effective in delivering all kinds of messages – good, bad, and everything in between – if you are being nice. Not insincere. Not indirect. Not fluffy. Just nice.
Pay attention to your communications over the next several days – with clients and customers, bosses and employees, business partners, vendors, family and friends. Focus on being kind, warm, engaging, enthusiastic, and genuine. You’ll find it’s not only an effective way to communicate, it’s also a great way to build relationships, enhance credibility and establish trust. Oh yeah, and it’s essential for meeting with success.
Until next time…
Liz
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